Revolutionize Your Waiting Room With IMS OnArrival

    Posted by Robert Cecchi

    Tired of long wait times, overworked staff, and unhappy patients?

    IMS OnArrival transforms your lackluster reception experience with automated check-in features that save time, conserve resources, and increase patient satisfaction.

    Read More: Digital Patient Engagement Tools to Remedy Labor Shortage

    Self Check-In Done Right

    NEW! Meditab Blog Images (51)

    IMS OnArrival is a patient sign-in app that installs directly onto your android or iOS tablets.

    Instead of making patients stand in line and waste time interacting with receptionists, you can utilize tablets to create slick sign-in kiosks that allow patients to complete pre-appointment tasks by themselves.

    Simply position your patient check-in tablet in an accessible location and let IMS OnArrival handle the rest.

    With IMS OnArrival, your team will:

    • Reduce administrative costs
    • Accelerate check-in times
    • Eliminate data entry errors
    • Free up staff
    • Make patients happy

    IMS OnArrival integrates with your EHR and comes packed with features that will take your patient check-in kiosk to the next level.

    Read More: 6 Ways Practices Can Increase Patient Retention

    IMS OnArrival: Check-In Features That Deliver Results

    IMS OnArrival’s features complement each other to create a seamless patient onboarding experience without the hassle of traditional pen-and-paper procedures.

    Speed up your waiting room and eliminate unnecessary back-and-forth with the following:

    Versatile Patient Login for New & Existing Patients

    Check-in app for new patients

    Some patient check-in apps only allow existing patients to sign in. Not OnArrival. OnArrival automates the entire login process whether your patient is a decade-long patron or coming in for their first appointment. No matter the patient, your staff can carry on knowing that they’ll be taken care of.

    AI-Powered Onboarding Process

    AI-powered patient check in app kiosk

    The Meditab Intelligent Assistant, or “MIA,” elevates your process as a virtual receptionist to listen and communicate with your patients as they utilize the patient check-in kiosk. Amenities like voice assistance streamline the process even further by using advanced text-to-speech.

    Simple Patient Demographic Updates

    Patient Details page

    Let patients update information quickly from the patient check-in kiosk.

    Quick Insurance Verification

    Insurance page

    Store images of insurance cards through the patient check-in tablet to review insurance information automatically.

    English or Spanish Interfaces

    spanish language patient check in app

    Make patient sign-in more accessible and reach a broader base of people with Spanish language options—even if your receptionist isn’t multi-lingual.

    Easy Set Up & Customization

    Change Theme

    You need a check-in experience that’s easy to implement and reflects your organization’s personality, branding, and unique demands. Extended downtime and inflexibility equal less time treating patients or moving your practice forward.

    Sign Forms

    Patient Forms page

    Paper is old-school. OnArrival takes registration to the 21st century by allowing patients to fill out their forms digitally from the patient check-in tablet, expediting one of the most time-consuming and wasteful administrative processes. The result is an eco-friendly, organized consent process that consolidates patient data.

    Offer Convenient Payment Options

    Payment page

    Billing can be stressful, but not if you use OnArrival. Give your patients flexible payment options at check-in to accelerate the payment process.

    In addition to added convenience, this method removes the awkwardness from billing by creating distance between your patient relationships and business transactions.

    Read More: 5 Ways to Improve Patient Collections

    Best of all, OnArrival is fully integrated with the IMS EHR system, meaning the information patients input from your sign-in kiosk becomes immediately accessible across your entire EHR platform.

    Learn More About OnArrival

    Transform Your Practice With an All-in-One System

    clinic patient check in tablet

    IMS On Arrival is just one component of the complete Intelligent Medical Software (IMS) platform. IMS combines practice management, business administration, and healthcare delivery with a best-in-class EHR solution to create the most comprehensive, all-in-one experience possible. Schedule a conversation with the Meditab team to learn how practices across the industry are achieving better results with IMS.

    Request a Demo